UPDATE SERVICE PLAN
The best value in acquiring additional assistance while maintaining the latest version is the Farm Works USP. For £170 per year all your Farm Works products are covered, no matter how many you have. This offers the user a complete package of the best support in the business.
With any purchase of a Farm Works solution, support is **FREE within the 1st 30 DAYS of purchase** – a completed USP with signed Direct Debit agreement is required thereafter.
Update Service Plan includes:
- Update to the latest version that will be mailed to you on CD
- 1 Year of telephone and e-mail support
- Free updates through downloads on the website until the next major version is released
- Free internet broadband support (click here for more information)
- Training classes at discounted cost (see newsletters for more information)
Download a Farm Works USP in PDF format HERE
N.B. The period of free telephone, email, broadband support and software updates has changed from 1 year to 30 days.
Free support commences on day of delivery. Farm Works use Next Day Delivery - window of receipt is given as 2 days after dispatch. Where dispatch is on a Friday, delivery is assumed to be the following Monday.
There is no additional charge if your USP is active; for all purchases from 1st Jan 2009 with an expired USP where the customer wishes to upgrade to the latest version, a renewal fee of £60 each year of missed updates will be incurred.
