SUPPORT PLAN
The best value in acquiring additional assistance while maintaining the latest version is the Farm Works support plan. For £140 per year all your Farm Works products are covered, no matter how many you have. This offers the user a complete package of the best support in the business.
With any purchase of a Farm Works solution, support is **FREE within the 1st 30 DAYS of purchase** – a completed Support Plan with signed Direct Debit agreement or payment by cheque is required thereafter.
Support Plan includes:
- Update to the latest version that will be mailed to you on CD
- 1 Year of telephone and e-mail support
- Free updates through downloads on the website until the next major version is released
- Free internet broadband support (click here for more information)
- Training classes at no extra cost (see newsletters for more information)
Download a Farm Works Support Plan in PDF format HERE
N.B. The period of free telephone, email, broadband support and software updates has changed from 1 year to 30 days.
Free support commences on day of delivery. Farm Works use Next Day Delivery to dispatch orders so day of receipt is assumed to be one day after an order is placed. Where dispatch is on a Friday, delivery is assumed to be the following Monday.
