BROADBAND SUPPORT

Farm Works can offer the ability to connect desktop computers over broadband through GoToMeeting.com. We can also conduct online demonstrations in this way.

1. Visit the www.gotomeeting.com website
2. There will be an option to “Join A Meeting” on the left side of the screen, which you should click on
3. Accept all defaults. You may be asked to download a program. You need this in order to establish a connection with us for support
4. You will be asked for a ‘Meeting ID’, which we will provide you with
5. When the program begins, you may be asked for your name and email address. You may enter what you wish for name; the connection requires a current, valid email address

 

WEB-BASED TRAINING

Farm Works' US office also offers several web-based training sessions. Our hope is that this service will enhance your abilities to better utilise our software. These sessions will allow you to work from your home or office and get the specific training you need.

When you sign up for a web-based training class you will be sent an e-mail with a link to a website and a phone number. By clicking on the link and dialling the phone number, you will be able to hear the instructor and see their computer screen as they go through training on the different aspects of Farm Works. The classes will follow a set outline with some time at the end for questions and answers.

The cost of the training is $50.00 (approximately £25) each or 3 for $100.00 (approximately £50). The class size is limited to 10 users per session. The phone call is a long distance call, so your typical long distance phone costs will also apply. Each session will last 1 hour, and you must have a high-speed internet connection.

Call the office at 0800 856 60 30 and Ian, Fiona or Phil will be able to help sign you up for the topics that will benefit you.

For information on the dates, times, and topics for the sessions please click here.